Shipping

We want every order to arrive safely and without surprises. This page explains how shipping works at Pedestal (US), operated by Normode, Inc., the authorized US distributor of Pedestal ApS (Denmark).

Where We Ship

Pedestal (US) ships within the United States only, and all prices are shown in USD. The shipping options available for your address are shown at checkout before you place your order.

Shipping Costs and Delivery Estimates

Shipping is a flat rate, and the same rate applies anywhere we ship in the United States.

  • Standard: $19.00, delivered 3 to 5 business days after your order ships. Free on orders of $150.00 or more.

Free shipping is based on your order total before taxes and shipping. Your shipping cost is always shown at checkout before you place your order. What you see at checkout is what you pay, and there are no hidden fees added later.

Order Confirmation and Processing

Once you place your order, you will receive an order confirmation by email. When your order has been prepared and handed over to the carrier, we send a shipping confirmation so you know it is on its way.

Tracking Your Order

Tracking details are emailed to you when your order ships. If an order ships in more than one package, each shipment has its own tracking, so you can follow every part of your delivery.

Larger Items May Ship Separately

Larger furniture items, such as TV stands, may ship separately from smaller accessories. This means parts of your order can arrive on different days. There is no need to worry if one package arrives before the rest; your shipping confirmation emails show what is in each shipment.

Delays, Lost or Damaged Shipments

If your order is delayed, appears lost, or arrives damaged, contact us at na@pedestal.com and include your order number. For damaged deliveries, please keep the item and its packaging, and include photos if you can. It helps us resolve things quickly. We will work with you to make it right.

If you would like to return an item for any other reason, our Returns page explains how.

Contact Us

Customer service for Pedestal (US) is handled by Normode, Inc., the authorized US distributor of Pedestal ApS (Denmark).

  • Normode, Inc.
  • 1045 Cobb Parkway North, Marietta, GA 30062, USA
  • Phone: +1 404-723-6444
  • Email: na@pedestal.com