FAQ

Pedestal TV stands are universal and follow the VESA standard. Therefore, a Pedestal TV stand will work with all regular TV brands on the market, as they are VESA compatible.

VESA is an international standard for the mounting holes on the back of your TV. So, it's important to check if your TV is VESA compatible before making a purchase. Please see our short guide and find out if your TV is suitable for a Pedestal.

VESA stands for "Video Electronics Standards Association", which is an organization that develops technical standards for products such as TVs. Briefly put, it is an international standard for the mounting holes on the reverse side of your TV.

You can check under the specifications on the brand or dealer site for your TV to see if your TV is VESA compatible.

Please look up the specific model either in the instructions manual, on the company page or at the place you bought the TV. Look under specifications for VESA compatibility.

VESA compatibility, for example, can also be written as 100x100 up to 400x400 mm.

If your VESA holes are 600 mm in width and 400 mm in height, or less, your TV is suited for Pedestal TV stands.

The one exception is the Moon Light, which fits VESA patterns of 400 x 200 mm or less, so check your screen's VESA size before choosing it.

Please see our short guide on how to measure the VESA size of your TV in 30 seconds:

Our TV stands support screens from 32" to 75", depending on the model. Please refer to the technical specifications for each TV stand to see details on the maximum and minimum screen size.

If your screen is outside the sizes we publish for the stand, it is outside our recommendations and we can't promise it will fit. Write to na@pedestal.com with your TV model and we'll tell you what's possible.

Start with your screen size, then choose based on how high you want the TV.

For screens of 32" to 48", Moon Light and Viva are the obvious ones. For 50" to 60", Moon is our best-selling stand and what most people end up with. For 55" to 70", Moon Tall gives you about 6 inches more height. If your screen goes all the way up to 75", Moon PRO is the only one that reaches.

If you'd like something outside the Moon family, Viva, Rover, Disco and Bloom all take screens from 40" to 70". Rover has a built-in shelf, and Bloom is the only one that also takes screens without VESA holes.

If you're unsure, email na@pedestal.com with your TV model and we'll find the right one with you.

Yes, our Moon Light is designed for screens between 32" and 48", making it the best match for a 32" TV. It is also possible to use our Viva TV stand with a 32" TV. However, we cannot guarantee that parts of the stand's mounting area will not be visible above or below the TV, depending on the placement of the mounting holes on the specific TV model.

We offer Moon TV stands for screens ranging from 32" to 75". Moon Light is recommended for screens between 32" and 48". Moon is recommended for screens between 44" and 60". Moon Tall is recommended for screens between 55" and 70", and Moon PRO reaches up to 75". If your TV is between 55" and 60", you can use either the Moon or the Moon Tall, it's just a matter of preference.

Viva supports screens from 32" to 70". Some smaller screens may require an M4 screw instead of the M6 or M8 screws provided in the VESA mounting kit. Check your screen's documentation for VESA configuration and screw size details. M4 screws are not included with Viva but can be easily purchased at a hardware store, online, or where you bought your screen. Please note that our selection of Mounts and Shelves is not compatible with Viva.

The height of your screen, when mounted on the stand, depends on your screen's VESA specification. You can easily measure the distance with our quick video guide. Please see height specifications under the product you are interested in.

Please note that the screen height may vary by up to about 3 inches (7 cm) depending on the model of the stand.

The purpose of the video guide is to provide an estimate of the screen height in the highest mounting position. For a more precise measurement, subtract about 1 inch (2 cm) for Viva and about 3 inches (7 cm) for Moon, Moon Light, Moon Tall and Moon PRO.

The TV hangs on two brackets that mount onto the perforated rail, and you decide how high up the rail they sit. The top hole is about 3 inches (7 cm) below the top of the frame.

Where the bottom edge of the screen ends up therefore depends on your own TV: measure the distance from the top VESA hole down to the bottom edge of the screen. That's how much lower than the bracket the screen will sit.

Bear in mind that more than half the screen hangs above the mounting point. A TV will usually extend above the frame of the stand, and that's completely normal.

Bloom is the exception: there the screen rests in straps at a fixed height of about 12 inches (31 cm) from the floor.

Yes, Samsung The Frame is VESA compatible and can therefore be used with all Pedestal TV stands. The exception is the 32" version. It doesn't have standard VESA holes, so it needs a VESA adapter plate made for The Frame 32", for example the MonLines V071, which gives the TV a standard 200 x 200 mm VESA pattern. We don't sell the adapter ourselves, but it's widely available online. With the adapter fitted the TV mounts as normal, and at 32" we recommend Moon Light (32 to 48") and Viva (32 to 70"). For the Samsung One Connect Box we recommend using our Box Mount. Note that the Box Mount doesn't fit the Viva, so if you want the box mounted on the stand itself, choose Moon Light.

All Pedestal TV stands come with detailed assembly instructions, as well as the necessary bolts and tools. Our products are designed to be easy to assemble, and we place great emphasis on providing clear, step-by-step guidance. If your instructions are missing or misplaced, you can always find them online here.

In the unlikely event that your TV doesn't fit our TV stand, you can email us at na@pedestal.com enclosing some photos of the issue. Our TV stands are universal, but in extraordinary cases, a Pedestal TV stand may not be compatible with a specific TV. On a case-by-case basis, we assess whether it is possible to optimize the installation, whether a different Pedestal TV stand would be a better match or whether, unfortunately, it is simply not possible to fit the TV in question.

If the bolts provided are too long, it will help to use the large plastic spacers that are included in our mounting kit. You won't make the TV stand unstable by adding more spacers, so simply add as many as needed.

In the rare case the bolts provided are too big or too small in diameter to fit in the mounting holes on your TV, don't panic. The bolts are standard. Simply grab the bolts from the mounting kit and take them to the local hardware store and ask for a smaller or bigger one.

Our mounting kit is universal and has been tested to fit 95% of all TV models.

If your TV is still VESA compatible, then you can use a Pedestal TV stand even though the back of your TV is uneven. You will probably need to use more plastic spacers to equalize the unevenness. The plastic spacers are provided in the mounting kit.

The stand itself has a fixed height, but you decide where the screen sits. The TV hangs on two brackets that mount onto the perforated rail, and you choose how high up the rail they go.

The exception is Bloom, where the screen rests in straps at a fixed height.

Our TV stands have been tested to 110 lbs (50 kg), which is our recommended maximum load. For Disco and Moon Light it is 88 lbs (40 kg). See each product's specifications.

We recommend placing the TV as high up as the TV stand itself and the VESA mounting holes allow, so as to obtain the best angle to watch from a sofa.

Slight color differences may occur between TV stands, Mounts and Power products even though they have the same color name, for example Mossy Green or Ultra Marine. This is not a defect but is due to differences in materials and surface treatments.

No, it is not possible to assemble the Moon PRO model without fitting the shelf supplied.

Pedestal TV stands weigh between 13 and 35 lbs (6 to 16 kg) and are designed to be stable, yet simple to move around in your home. If it is likely you will need to move your TV stand regularly, we recommend buying a Pedestal TV stand on wheels.

Pedestal TV stands are designed with the emphasis on stability. It takes a lot to knock over a Pedestal TV stand bearing a screen, and this isn't an issue we've encountered in connection with ordinary use in a home where there are young children.

No, unfortunately not. Only the models that come with pre-installed wheels support this feature. You can't simply add wheels to a fixed TV stand.

Wheels with brakes aren't included as standard, but can be bought separately. The set comes in Charcoal. On the Moon PRO, two of the four wheels have brakes from the outset.

Yes, our wheels are high-quality furniture casters with a soft PU tread, designed to be gentle on wooden floors, parquet and other delicate surfaces. They're intended for indoor use and will not leave marks under normal conditions.

Check that you have fitted your TV correctly to your Pedestal TV stand using the spacers supplied, which prevent the TV from touching the brackets. There needs to be a gap of more than 1/8 inch (3 mm) between the TV stand and the screen for you to be able to use our Mounts. If you have any doubts, you can email photos of the situation to our customer service at na@pedestal.com.

You can buy a shelf for Moon, Moon Tall and Moon Light.

Rover has a built-in shelf and Moon PRO comes with its own. Both are fixed and cannot be removed. Viva and Bloom don't take a shelf.

Our TV stand shelves can support a maximum of 17 lbs (8 kg).

Yes, the Moon Shelf fits the Moon and Moon Tall.

Note that depending on the size of your TV and the placement of the mounting holes, there will on some occasions not be enough space to fit the shelf. Please use our short guide to determine the highest possible mounting placement of your screen and with that the space under the screen.

You have two options to fit a soundbar on a Pedestal TV stand. Either use our Soundbar Bracket Set or a shelf, which we supply for a range of TV stands. In the same way as our TV stands, the Soundbar Bracket is a universal fitting, so it suits the most common types of installation. Check whether the mounting holes are on the rear or the bottom of your soundbar. The set includes angle brackets for soundbars with mounting holes on the bottom. Please note that we do not include mounting screws for your soundbar, as different models use different screws. These are generally supplied together with your soundbar. If you have lost them, you can buy replacements from the manufacturer or from any well-stocked hardware store.

In some cases, yes. In others, no. We recommend that you give it a try, but if that doesn't provide a satisfactory result, you can buy our Soundbar Bracket Set instead.

Yes, with the exception of the Viva and Bloom models.

No, our Mounts are designed specifically for Pedestal TV stands.

We supply a variety of accessories for fitting different TV boxes to Pedestal TV stands. For example, fitting our Box Mount solutions using the bracket and Velcro strap supplied makes it possible to mount various TV boxes to the rear of Pedestal TV stands. Depending on the size of the box, a shelf may be a good solution, too. We supply shelves for a range of Pedestal TV stands.

Our Apple TV Mount or Apple TV 4K Mount makes it simple to fit your Apple TV to the reverse side of the stand, or on a bar on the front of a Pedestal TV stand. For a different effect, you can also place your Apple TV on a shelf, which you can buy as an optional extra for various Pedestal TV stands.

Our Soundbar Bracket Set is compatible with all our Pedestal TV stands except for the Bloom TV stand. Please note that our Moon models have a limit due to the design. Depending on the size of your TV and the placement of the mounting holes, there will on some occasions not be enough space to fit the Soundbar Brackets and the actual soundbar. Please use our short guide to determine the highest possible mounting placement of your screen and with that the space under the screen.

If you have a PlayStation 5, we recommend either our PS5 Mount or PS5 Slim Mount, depending on your model. You can use our PS5 Mount with the Digital, Disc and Pro models. If you have a PlayStation Slim, we recommend our PS5 Slim Mount, and if you own a PlayStation 4, we suggest our Box Mount. Please note that if you have the Disc version, the Velcro straps will cover the disc slot. You can also choose a compatible shelf option, which we offer for a variety of TV stands.

If you have an Xbox, you can use our Box Mount. Please note that if you have a disc version, the Velcro ties will cover the opening. You can also choose a shelf, which we supply for a range of TV stands.

If you have a Nintendo Switch, we recommend our Nintendo Switch Mount and Nintendo Switch 2 Mount.

Two things make most of the difference: the Hook Mount, our best-selling accessory, keeps remotes, headphones and controllers off the floor, and the Cable Bagel gathers the cables so they don't trail.

Then add a mount for whatever you actually own: Box Mount for a TV box, router or Samsung One Connect, PS5 Mount or PS5 Slim Mount, Nintendo Switch Mount and Nintendo Switch 2 Mount, Apple TV 4K Mount, Controller Mount, Remote Box Mount and the Soundbar Bracket Set.

Tell us what's in your setup at na@pedestal.com and we'll tell you exactly which ones you need.

Shipping is a flat $19.00 anywhere we ship in the United States, and it's free on orders of $150.00 or more. Free shipping is based on your order total before taxes and shipping. Your shipping cost is always shown at checkout before you place your order.

Pedestal (US) ships to addresses in the United States only, and all prices are in US dollars. The shipping options available for your address are shown at checkout.

If you live in Europe or the United Kingdom, please order from pedestal.com or uk.pedestal.com. Elsewhere, one of our dealers may be able to help.

Orders ship from our warehouse in Marietta, Georgia. Standard shipping is delivered 3 to 5 business days after your order ships, and you get a tracking email as soon as it's on its way. Larger items, such as TV stands, may ship separately from smaller accessories, so parts of your order can arrive on different days.

Confirmation is sent by email right after your order has been placed. If it doesn't appear in your inbox within a few minutes, check whether it has been filtered by your email program. If you still can't find it, contact us at na@pedestal.com.

When your order ships, we automatically email you the tracking details so you can follow your delivery. If an order ships in more than one package, each shipment has its own tracking. Can't find the email? Check your spam folder or reach out to us at na@pedestal.com.

Contact us at na@pedestal.com right away with your order number and photos of the label, the packaging, the internal padding and the damage itself. Please keep the item and its packaging until we've sorted it out. We'll make it right at no cost to you.

In the unlikely event that something is missing from your shipment, contact us at na@pedestal.com with your order number and we'll send you the missing parts right away.

In the unlikely event that you receive the wrong item, contact us at na@pedestal.com with your order number and a photo. We'll send you the correct item and arrange the return of the wrong one at no cost to you.

Your order confirmation email serves as your receipt. If you need a separate invoice, email na@pedestal.com with your order number and we'll send you one.

Where required, sales tax is calculated and shown at checkout based on your shipping address, before you place your order.

Yes. You have 30 days from the day you received your order. Items must be unused and undamaged, complete with all parts and hardware, and in their original packaging.

Email na@pedestal.com within 30 days of delivery with your order number and the items you'd like to return. We reply with a return authorization and instructions. Ship your return within 14 days of receiving it, with your order number in the package, to Normode, Inc., 1045 Cobb Parkway North, Marietta, GA 30062, USA.

You pay for return shipping, using a carrier of your choice. We recommend a trackable service, as the items are your responsibility until they reach us. Original shipping charges are non-refundable.

If your order arrived damaged or we sent the wrong item, that's on us, and the return costs you nothing.

Once your return arrives, we inspect it and issue your refund to your original payment method within 10 business days. Depending on your bank or card issuer, it may take a few additional days for the refund to appear on your statement.

We don't offer exchanges. Return the item for a refund and place a new order for the color or model you'd like instead. That way, your new piece is on its way as soon as you're ready.

Products must always be returned in their original packaging, with all parts and hardware. Using other packaging will have a negative impact on their value. Make sure the items are securely padded and that there are no loose parts in the box that could scratch the product.

You bear the risk for the shipment until we receive it, so keep your shipping receipt and tracking number in case of damage during transport.

You're welcome to unpack it and assemble it to check the fit, as long as it goes back complete, undamaged and in its original packaging. If a returned item shows signs of use or damage, we may refuse the return or reduce the refund. If the color or materials aren't what you expected, it's always in your interest not to start assembling.

Every product we sell is covered by a 2-year limited warranty against manufacturing defects. It does not cover misuse, accidents or normal wear. If a covered defect appears, we repair the product, replace it or refund it, at our option. To make a claim, email na@pedestal.com with your order number, a description of the issue and a couple of photos.

Contact our customer service at na@pedestal.com. Describe the fault and send us a photo. We will then reply and find the most practical way to get you a product without defects.

If you have any complaints about your product, you are welcome to contact our customer service at na@pedestal.com or +1 404-723-6444.

If you have purchased your product through a dealer, it is best that you start by talking to this dealer about complaints and/or possible returns.

Yes. Click below to see a list of our dealers.

Pedestal Studio is our 3D configurator, where you build your setup and see it before you buy.

You choose your stand and color, put a screen on it in your own size to see the proportions, and then go through four steps: shelf, power, wheels and mounts. At the end you can add the whole setup to your cart in one go, or share it with someone else.

Studio covers Moon, Moon Light, Moon Tall and Moon PRO. Our other stands are ordered directly from their product pages.

Pedestal (US) at us.pedestal.com is operated by Normode, Inc., the authorized US distributor of Pedestal, based in Marietta, Georgia. Normode is the seller of record for all orders and handles customer service by email at na@pedestal.com and by phone at +1 404-723-6444, Monday to Friday, 9 am to 5 pm Eastern Time.